In Alberta, newcomer and rural patients face significant barriers to timely cancer diagnosis. Language differences, long travel distances, limited access to healthcare services, and unfamiliarity with the Canadian system often lead to delays in diagnosis and later-stage cancers, impacting patient outcomes and quality of life.

To address these gaps, the Cancer Strategic Clinical Network™ (Cancer SCN) partnered with our human-centered design (HCD) team. Through interviews and process mapping with 15 Alberta primary care providers, the team explored barriers faced by newcomers and rural residents. Special attention was given to collaborating with Low German-speaking health navigators, the Multicultural Health Brokers Co-operative, and initiating work with the Alberta International Medical Graduate Association (AIMGA) to ensure diverse voices and culturally relevant solutions were included.

Key findings showed that newcomers often struggle with fragmented care and cultural misunderstandings, while rural patients face logistical, financial, and emotional challenges in accessing diagnostic services. Using these insights, the team co-developed culturally sensitive, patient-centered solutions, including step-by-step visual guides, educational resources tailored to different communities, and navigation supports. These tools are now being prepared for broader implementation and translation into prioritized languages.

• Cancer Diagnosis Resources - Patient Package - Importance of a Family Doctor

• Cancer Diagnosis Resources - Patient Package - Diagnosis Process

•  Cancer Diagnosis Resources - Signs and Symptoms

This project aims to reduce diagnostic delays and support a more equitable, patient-centered cancer diagnosis process for newcomer and rural patients across Alberta.