Edmonton Southside Primary Care Network Proactive Care Coordination Assistant Webinar Series

Primary Care / Family Medicine

Effective care coordination is a cornerstone of high-quality primary care. To strengthen this capacity, the ESPCN, in collaboration with PLP, developed a specialized webinar series for PCCAs. These key team members are essential to streamlining workflows and improving patient outcomes across the province. Co-led by Quality Improvement Manager, Brittany Faux, and an ESPCN PCCA, the sessions utilized interactive presentations and panel discussions to deliver practical, engaging training. This work, which complements the Medical Home Optimization Webinar Series and QI Toolkit initiative resulted in a suite of province-wide resources. These materials remain accessible to support ongoing skill development, ensuring that the insights gained continue to enhance care coordination for Alberta's primary care teams. https://www.edmontonsouthsidepcn.ca/why-espcn/pcca-webinars/